JCMR Technology was established in 2000 as a Service-Disabled Veteran-Owned Small Business (SDVOSB) and is headquartered in Charlotte, NC. We help clients optimize their Information Technology strategies, systems and processes. Additionally, we analyze culture and staffing models to promote maximum results, within a sound budget.
JCMR Technology is an IT Solutions provider focused on delivering professional services and serves both the Small Enterprise and Mid-Market space. We provide implementation services for a wide variety of Security, Management and Data Center products utilizing our Nautilus methodology. Our Nautilus methodology gives us the ability to implement technology with consistency, quality, and measurable success.
The JCMR Technology Mission
As one of the top IT Consulting Firms, we develop strong partnerships with our Clients by delivering quality products and services that produce increased performance and manageability, while yielding measurable results at reduced costs. We remain focused on Client satisfaction at every touch point, while safely generating value for our Shareholders.
The JCMR Technology Vision
Our vision is to be a highly respected and trusted professional services organization. We have established and are committed to a consistent, quality delivery with every opportunity. We strive to make a positive difference within the lives of our Clients, staff, industry and community by providing Infrastructure Management Services, Cloud Hosted Services, and more. Personalized attention and care drive every interaction with each Client, Team Member and Shareholder.
The JCMR Technology Philosophy
- Strategic Problem Solving – Provide solutions that are designed to last
- Transparency – Keep no secrets when the Client’s interest is involved
- Respond Promptly – Respond to calls and emails promptly
- Attention to Details – Achieve error-free delivery
- Win-Win Approach – Build solutions that benefit ALL parties involved
The JCMR Technology Difference
We focus on differentiation through ITSM and by only providing solutions that meet our Client’s needs. We take the time to help our Clients understand the more important underpinning problems that are causing or may lead to IT Infrastructure Management Service degradation, such as a lack of Asset Management, Change Management, Configuration Management, undefined Help Desk procedures, etc. Our goal is to embrace Financial Management and Asset Management as part of our service offerings. JCMR Technology helps Clients manage their current IT Infrastructures and empowers them to understand how to provide a higher level of service to their IT Customers. We implement solutions that allow Clients to provide superior, consistent IT Services through clear, concise, repeatable solutions and processes. We recommend additions to IT Infrastructures when needed to meet immediate or predictable needs. Being part of our Client’s business success builds loyal, long lasting relationships.