JCMR Technology was established in 2000 as a Service-Disabled Veteran-Owned Small Business (SDVOSB) and is headquartered in Charlotte, NC. We help clients optimize their Information Technology strategies, systems and processes. Additionally, we analyze culture and staffing models to promote maximum results, within a sound budget.
JCMR Technology is an IT Solutions provider focused on delivering professional services and serves both the Small Enterprise and Mid-Market space. We provide implementation services for a wide variety of Security, Management and Data Center products utilizing our Nautilus methodology. Our Nautilus methodology gives us the ability to implement technology with consistency, quality, and measurable success.
The JCMR Technology Philosophy
- Strategic Problem Solving – Provide solutions that are designed to last
- Transparency – Keep no secrets when the client’s interest is involved
- Respond Promptly – Communicate with our client’s success in mind
- Attention to Details – Achieve error-free delivery
- Win-Win Approach – Build solutions that benefit ALL parties involved
The JCMR Technology Difference
We focus on differentiation through Information Technology Service Management (ITSM). We only provide solutions that meet our client’s needs. We take the time to help our clients understand the underpinning problems that are causing or may lead to service degradation, such as a lack of Asset Management, Change Management, Configuration Management, undefined Help Desk procedures, etc. Our goal is to embrace Financial Management and Asset Management as part of our service offerings. JCMR Technology helps clients manage their current IT Infrastructure and empowers them to understand how to provide a higher level of service to their business partners. We implement solutions that allow Clients to provide superior, consistent IT Services through clear, concise, repeatable solutions and processes. We recommend additions to IT Infrastructure when needed to meet immediate or predictable needs. Being part of our client’s business success builds loyal, long lasting relationships.