Don’t sign up with that MSP just yet! The decision to sign up with a MSP is a big one–you are essentially trusting someone with the backbone of your business–your technology infrastructure, so you need to make sure…
The biggest threat to your I.T infrastructure: Your own employees Did you know that your employees often unwittingly ‘help’ cybercriminals gain access to your system? Often, employees play a part in compromising the security of your IT infrastructure,…
3 things your Managed Services Provider (MSP) wants you know Are you considering bringing a MSP on board? Or perhaps you already have one. Either way, for you to truly benefit from your relationship with a MSP, you…
Don’t make these IT mistakes as you grow! During the course of IT consultancy, we come across a lot of clients who are not happy with the way their IT shaped up over the years. They feel their…
IT Red Flags to Watch Out For As someone running a SMB, you probably have a lot on your plate. You are the core decision maker, responsible for growing your business, keeping your clients happy and getting all…
Assessing your MSP in the first appointment Handing over your IT to a MSP is a major decision. Who do you choose and more importantly, how? While there’s no rulebook that will tell you exactly how to proceed,…
Hiring seasonal staff? Here are a few things to consider from the IT perspective In many industries, there are seasonal spikes in business around specific times. For example, CPAs/Accounting firms, though busy all year, generally see a spike…
3 Things to consider before you sign-up with a cloud services provider More and more SMBs are migrating to the cloud and that is not a surprise considering the numerous benefits the cloud can offer them. For a…
The contact center and omni-channel communications We’ve talked in other blogs about the value of contact centers over traditional, one – dimensional call centers, but we haven’t talked yet about the need for contact centers to be designed on the…
Ransomware and disaster recovery plans Disaster recovery is a basic element of good business continuity planning. Business continuity planning refers to the broad range of plans created so that a business–that includes veterinary practices–can continue to be operational no…
4 reasons customers prefer contact centers You may have read that call centers are beginning to take a back seat to contact centers, where customers and prospects can interact across a wide array of communication modes. Today we’re discussing…
How to avoid falling victim to ransomware We hear routinely in the news that a major corporation or government agency has had its data integrity compromised, with millions of pieces of personal data accessed. In these cases the criminals…
What is a contact center? We hear that the contact center is the preferred channel communication model, but what is driving this? Before looking at that question, let’s define “contact center.” The contact center is kind of a call center…
Ransomware attacks just keep increasing: Vet practices aren’t immune This cyberattack scheme isn’t new, but it has become increasingly common over the past several years. Many of the viruses lurking out there steal data to be used for nefarious…
4 Reasons call centers are becoming outmoded Call centers have been around for decades. Everyone is familiar with how they work and almost everyone has had at least one bad experience with using one. Did you ever put off calling…
Three responses after a Ransomware attack If you are unfortunate enough to be the victim of a ransomware attack, there are basically only three options open to you. Ransomware is a type of computer virus that kidnaps your data…
Why Hybrid Clouds are More Than Just Another Trend It should come as no surprise that many small to midsize business owners take pride in overseeing every aspect of their startup business. Naturally, many are apprehensive when…
Why More SMBs are Turning to the Cloud to Reduce TCO More small and mid-size businesses (SMBs) seem to be taking the initiative to learn more about the benefits of the cloud. Determining why SMBs have this…
How SMBs Can Utilize the Cloud To Build Their Business There has been a lot of talk lately about the cloud and its ability to put small to midsize businesses (SMBs) and startups on a level playing…
Virtual environments are common in most data center infrastructures because they are nimble, easily deployable, and much more efficient than traditional physical environments. Unfortunately, that ease of use can result in server sprawl: the out of control deployment and…
All Great IT Managed Services Companies Have In Common Posted by Jake Kent Find me on: LinkedIn Dec 9, 2014 7:30:00 AM Communication Let’s face it. No one wants to be the one to tell a client that there’s been…
It’s no secret that passwords are the keys to the kingdom. So how is your organization handling passwords? If your organization is still using passwords that are less than 12 characters, serious trouble may be on the horizon.
Over the past few years, technology has advanced at a mind-boggling rate. Last year’s top of the line product might already be struggling to meet the needs of current applications. While the enterprise/business level can maintain standards for longer periods…
By now, you probably know that JCMR Technology is an IT Solutions provider focused on delivering professional services for a wide variety of Security, Management and Data Center products. Our main goal is become a trusted local technology partner that…
In the past two weeks, we’ve blogged about driving Bring Your Own Device (BYOD) success by defining a BYOD policy and protecting data with Information Classification. This week, we explore balancing the user experience and data protection and security to…