Aster Group

JCMR Technology provided expertise in implementing a Microsoft Cloud-based solution. They understand the Cloud and the technical aspects of the products. We just don’t have to think about our email or collaboration solution, now it’s just up and operational all the time. Consistency and efficiency of communication; having access to everything, no matter where we go or what device we’re on. That’s great!

Scott Chambers
Director of Technology

Summary

Aster Group contracted JCMR Technology to transition from an internal Microsoft Exchange server solution to an off-site, hosted Exchange environment using Microsoft’s Office 365. Aster Group also moved to Microsoft SharePoint Online for organization of information for collaboration and better project management.

Challenge

Reliability and Limited Integration

Aster Group was faced with addressing their approaching out-of-life cycle timing for internally hosted Email and SharePoint applications. These critical applications (Email in particular) began to run unreliably across the company. Additionally, integration was limited from both a network and client consumption perspective. Because of this, Aster Group was seeing an increased need for support as well as potential for downtime.

Solution

Transition to Microsoft’s Cloud-based Infrastructure

By switching to Microsoft’s Office365 Exchange and SharePoint solution, Aster Group now has reliable email communication and a central repository for employees to access information from anywhere, on any device. No longer taxed with questioning the functionality of the company’s mail server or access to important information, the solution improved consistency and efficiency of communication among employees and with clients, in addition to reducing maintenance time because of outages.

Key Benefits

By using JCMR Technology Services, Aster Group:

  • Eliminated disruptions from business-critical applications
  • Dramatically improved communications with clients
  • Significantly reduced Microsoft Exchange maintenance and nearly eliminated email outages
  • Made information available for true collaboration across the enterprise by implementing Microsoft SharePoint
  • Partnered with a local technology services firm who understands their business

Jake and team made it so that we didn’t even have to think about the technical elements of integration. Everything just works, no matter where our employees go or what device they’re on.

Scott Chambers
Director of Technology