JCMR Technology stays with its Clients well beyond the Implementation Phase. We have a comprehensive team of IT Support professionals that keep the systems we built for you running after your purchase, installation and integration.
At JCMR Technology, every IT Support Team is comprised of technology experts that have access to the system specifications, implementation plan and documentation that underlies it. The Engineers that build your system also work with the IT Support Team to ensure it continues to exceed your expectations. These high standards do not only apply to our Level 2 and Level 3 Engineers. Our Level 1 Help Desk Engineers have the tools and expertise to solve technical problems. This provides our Clients better support with less effort and, ultimately, higher levels of uptime and system performance.