People and Processes are the second focus area within the JCMR Technology Nautilus Methodology. Our goals are to remove risks associated with administrators and put the business back in charge of IT. JCMR Technology’s People and Processes services yield solid administration. With solid administration, layered on top of a robust Infrastructure, stability can more easily be achieved and maintained. As part of this focus area, JCMR Technology includes the following services:
- Documentation – Complete and up-to-date documentation ensures that everyone knows exactly how your infrastructure is built and configured.
- Administrator Training – Ensure that your administrators have foundational knowledge to help them manage your infrastructure.
- Processes and Standards – Ensure that current and new administrators manage your infrastructure in a consistent manner.
The above ensures that a business is not held hostage by poor administration.