James “Mac” McInvaille is a Certified Technology Consultant and Instructor. He is a Subject Matter Expert (SME) with the Unified Communications and Collaboration product line from multiple vendors focusing on interoperability. Mac has served as a Solutions Engineer for a large financial institution in the Charlotte area on their voice-transformation project. As a Lead Technical Consultant, Mac’s experience includes supporting and guiding a team of engineers and technologists involved in the consultation, implementation, delivery, and training of Collaboration and other Unified Communications products, as well as high-level routing and switching designs. All of this started with a 12-year distinguished military career in the USAF that gave him the confidence and experience to be where he is today. He enjoys his leisure time with his high school sweetheart Crystal traveling and visiting family around the Carolinas and East Coast.