In the past two weeks, we’ve blogged about driving Bring Your Own Device (BYOD) success by defining a BYOD policy and protecting data with Information Classification. This week, we explore balancing the user experience and data protection and security to drive BYOD adoption.
So why is the balance between user experience and security so important?
An IT program’s success is measured by how often it is consumed to drive business. BYOD is no exception.
If you are like many companies, forming a BYOD strategy is a challenge. We see companies roll out policies that fail to capture the benefits of BYOD and result in poor adoption of the BYOD model.
Many companies treat the devices operating under their BYOD as they would company-owned hardware. They choose to meet their IT Department’s need to secure all devices by locking down an employee’s device. However, locking down a personal device severely impacts user experience and raises user concern about IT’s intrusion into their privacy. Both of these aspects are significant obstacles that must be overcome before you can expect users to fully adopt your BYOD program.
On the other end of the range, we have seen companies opt for complete open access, which makes for a great end user experience but doesn’t align with the IT Department’s security and data loss prevention (DLP) requirements. Depending on your core business structure, non-compliance with established policies will be such a security risk it will kill your fledgling BYOD program before it’s even presented to the users.
Meet In The Middle
As with most dilemmas, the solution lies in each side’s ability to compromise. The perfect BYOD culture for your company will be found somewhere between an end user’s perfect experience and IT’s complete control over company security and data protection. The best BYOD programs are developed when the IT Department and the BYOD users work together to identify the right balance of security and usability.
To learn more, click below to download the JCMR Technology’s Guide to Balancing BYOD Usability and Security:
About the Author
Jake Kent is an Entrepreneur and Business Owner who specializes in Information Technology. Jake has founded eight companies in the IT Consulting and Delivery, Investment Real Estate, and Community Banking industries. Jake brings vision, leadership and a strong work ethic to the CEO role. He leads by example, possessing remarkable skills, experience and expertise across business strategy, operations, financial management and sales and marketing. Read More…