Real Clients. Real Outcomes.

We were down for about an hour and a half before we actually pushed it up to the cloud. Even though we lost an entire section of the building, we were actually able to resume full production within the next 10 days.

I would call it complete success. The JCMR team is very high functioning. I would recommend that you not wait until you have a situation like ours to get on board with them, but in a situation where you did have an emergency, I do feel like they will be there for you. They were definitely there for us when we needed them. I knew we would be okay and it was a chance for everyone to prove their worth.

In my 20 years of business, I have never seen a team come in with such authority and skill level over the process, while at the same time being very respectful of our policies.

One of our problems was vulnerability around security and the speed at which we were able to go through and knock out hundreds of equipment – typically a 6-month project – was completed in only a few weeks. During our quarterly business review with the team, we calculated approximately $300,000 worth of savings they had found in only the first 90 days.

We always felt like we were getting their full attention and white glove treatment. Any needs or questions were answered almost immediately every time. It was an interesting blend of consulting-level expertise in the form of staff augmentation. They are rescue mode and strategic implementation all in one.

The biggest part that Jake and his team really helped with was not only the expertise of getting the project completed and saving us money in the process but also being able to train and spend some valuable time with some of the employees we brought into make sure they understood how to support the environment and continue to maintain it in the future.

As I look back about a year after the integration, the confidence our private equity group has – not just the IT organization but our integration team – has allowed us to purchase five other organizations since then. After my experience, there is no other group that I have the confidence in working with as I do with The JCMR team.